Channel Issues & Questions

[bmbeard15]

 I am having an issue with episodes not loading on a Korean channel on the Roku TV that I am watching. What am I to do?

[AvsGunnar · Accepted solution]

Regardless of whether you subscribed to Kocowa directly, or "Kocowa on the Roku Channel" particular episode issues/problems are addressed by contacting the Developer of the Channel.

https://help.kocowa.com/hc/en-us   There is a Contact Us link on this page.

Just for information, there seems to be a Free Live Channel of Kocowa (Classic) on Channel 383 in the Roku Channel as well.

[AxelG]

Thanks a million!  If you are having issues with Kocowa don’t expect Roku to help.

[RokuDanny-R]

@AxelG

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny