Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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bmbeard15
Level 7

 I am having an issue with episodes not loading on a Korean channel on the Roku TV that I am watching. What am I to do?

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1 Solution

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AvsGunnar
Community Streaming Expert

Re: Kocowa

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Regardless of whether you subscribed to Kocowa directly, or "Kocowa on the Roku Channel" particular episode issues/problems are addressed by contacting the Developer of the Channel.

https://help.kocowa.com/hc/en-us   There is a Contact Us link on this page.

Just for information, there seems to be a Free Live Channel of Kocowa (Classic) on Channel 383 in the Roku Channel as well.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941

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AvsGunnar
Community Streaming Expert

Re: Kocowa

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Regardless of whether you subscribed to Kocowa directly, or "Kocowa on the Roku Channel" particular episode issues/problems are addressed by contacting the Developer of the Channel.

https://help.kocowa.com/hc/en-us   There is a Contact Us link on this page.

Just for information, there seems to be a Free Live Channel of Kocowa (Classic) on Channel 383 in the Roku Channel as well.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
AxelG
Level 8

ROKU Unable To Resolve KOCOWA Issues

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Thanks a million!  If you are having issues with Kocowa don’t expect Roku to help.

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RokuDanny-R
Roku Employee
Roku Employee

Re: ROKU Unable To Resolve KOCOWA Issues

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@AxelG

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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