Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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atomooka
Level 7

Keep getting booted from Sling TV

I am streaming with a Roku stick. When watching various channels in Sling I get booted every now and then. No error messages. It seems to be happening more often now. The app will just reset itself and take me back the the home screen.

Any thoughts?

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3 Replies
Roku Employee
Roku Employee

Re: Keep getting booted from Sling TV

Hi,

Thanks for letting us know about the issue that you are experiencing.

Is Sling TV the only channel that you observe this issue with? It's possible there may be an issue within the channel itself that the service provider will need to investigate.

Try removing the Sling TV channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the Sling TV channel back once more. Does this clear up the issue you are seeing?

Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Rose40a
Level 7

Re: Keep getting booted from Sling TV

I also have this issue...ON 2 Roku devices

Sling TV keeps crashing back to the Roku home page...channels on sling include AMC and many of the others.

Also, these channels are crashing

HBOgo crashes

Hulu crashes 

Prime crashes

I have:

1. taken the entire Roku off and reinstalled.

2. Removed individual apps...rebooted...and reinstalled such apps.  

3. Updated Roku with the latest version...I believe 9.6

Nothing is helping...getting very frustrated

 

Re: Keep getting booted from Sling TV

Same here every since the update, sling support is pretty much useless. They are all shoveling the blame around but no one is trying to fix it.
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