Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

KTVK Channel 3 in phoenix won't work on local news

I live in Phoenix, using an express +, I subscribed to local channels on Roku, it works fine with local stations in Denver but in Phoenix the only local one available is KTVK channel 3 and that won't load. Local channels for other nearby cities like Vegas work fine. The icon for channel 3 shows "Embargoed for live streaming" on it, and when I press return anyway I get a video error message. Did Roku get in trouble with channel 3? What's up and when will it be fixed..

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Roku Employee
Roku Employee

Re: KTVK Channel 3 in phoenix won't work on local news


Thanks for the note.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Please keep us posted.


Danny R.
Roku Forum Moderator
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Level 7

Re: KTVK Channel 3 in phoenix won't work on local news

I've been having the same problem for months now.. I have to watch on my phone. . Hellofa lot easier it would be on the t.v. 🧐 did you ever find a solution


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