Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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chrishicks
Level 7

Just noticed an unfamiliar channel in my list and can't remove it

I recently upgraded my two Roku 3's to Ultras and decided to spend some time removing some channels I either no longer use or those that are dead. I came across this channel called The Paranoia Channel which I don't remember installing so I open it up to see just what it is. It's a channel about ufos, bigfoot and a bunch of other conspiracy stuff so I just go ahead and remove it. That's when I discover it won't delete. The option is there it just won't go away. I've tried at least a dozen times and it's just stuck on my system apparently. Restarting the Roku doesn't do it and neither does unplugging for a few minutes. I can add/remove other channels it's just this one that is stuck.

I tried looking up the channel on Google but so far I haven't found a single instance of it so I'm not sure where it came from. Could it be a renamed channel by chance? Any ideas of how I can get rid of this channel?

The channel info when I hit the * - The Paranoia Channel Version 1.30 Build 4
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DBDukes
Level 9

Re: Just noticed an unfamiliar channel in my list and can't remove it

Could be renamed app. With the delete not working, it skikda like a private channel. Roku requires apps in their Channel Store have delete capabilities.

Another option for its appearance could be from another device on your account. Go to https://my.roku.com and ensure the only devices on the account are devices you expect.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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