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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Gog1743
Level 7
Wednesday

It says unauthorized content when I press play

All is normal until I press play to play the movie. Then it says unauthorized content.

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2 Replies
Doug9
Level 7
yesterday

Re: It says unauthorized content when I press play

My Roku is doing the exact same thing but I haven't gotten a reply yet.

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RokuDanny-R
Roku Employee
Roku Employee
yesterday

Re: It says unauthorized content when I press play

@Gog1743 @Doug9 

Thanks for the post.

Can you please specify the issue you are experiencing? What channel is this occurring on? Does this channel require you to have an account and subscription to access content on their channel? If so, have you tried reauthenticating your account to see if that resolves your issue?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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