Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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bstallings22
Level 7

Issues with Vidgo App on my Roku stick

I keep getting an error message when I try to log in the Vidgo App. I have the Roku Express 3700X. I’ve tried uninstalling and reinstalling the app and restarting my Roku, and I’m still having issues. Is there a solution to this issue?

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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: Issues with Vidgo App on my Roku stick

@bstallings22

Thanks for the post.

When removing a channel, please make sure to restart your Roku device before adding the channel back again, specifically in that order.

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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