Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Issues adding non-certified channels

I'm still not able to add non-certified channels. When I put in the channel code, click through the "I'm not a robot" recaptcha, click "add channel," click okay on the warning, and then see the channel add screen.

When I click on "Yes, add channel" the first time, often nothing happens. When I click on it the 2nd time, it just goes to

I'm in Germany if that makes a difference.

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