Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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LegalGenius
Level 7

Issue with signing in to Apple+ TV

I am a current Apple+ TV subscriber and cannot figure out why I can't sign in to it on Roku. When I sign in to regular Apple TV, the only option it gives you is to try a free Apple+ trial subscription. I ALREADY subscribe! Where can I sign in? Help! 

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makaiguy
Level 21

Re: Issue with signing in to Apple+ TV

How did you subscribe?

If you subscribed directly with Apple, you should be able to log into the Apple+ app on the Roku and provide it with your Apple account particulars.

If you subscribed through a third party (Amazon, Hulu, Pluto, Roku) your subscription is with an agent, not with Apple, so the Apple app on Roku may not recognize your third party login particulars.  In that case, most likely can only view Apple+ through that third party.

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