IAW the Reporting Issues Sticky:
Channel name: PlayStation Vue.
Channel version: Version 3.0 build 2019080500
What is the issue being reported?
Ever since Roku updated PlayStation Vue app on 20 August 2019 here are the issues using the Roku Ultra boxes:
1. Favorites are no longer presented at the beginning of the guide. In fact, there is no way to get to favorites but you can still set a channel as a favorite.
2. "Loading data..." appears in the guide for channels above or below the currently displayed page. If you scroll the guide, you'll see "Loading data..." until it can cache up the next page. I'm sure this was done to conserve bandwidth but it makes the UX suck.
3. OK button used to pull up the menu to allow navigation to guide. Now it doesn't do anything. All functionality seems to have been moved to the [<--] button with no clear way of getting out of the guide.
ADDITIONALLY there are the PlayStation Vue channel issues with Roku TV (Sharp TV - Model:LC-40LB601U):
All the same issues as with the Roku Ultra boxes above WITH the added problem of after a minute of streaming the audio and video go out of synch (audio lagging the video).
What are the steps to reproduce?
Simply start the PlayStation Vue app and use as normal.
Is it reproducible (how many times out of 5 does this happen)?
Yes every time the PlayStation Vue app is used since the 20 August 2019 update.
What is the serial number of the box?
Roku Ultra: YJ00DT891568 (but the same problems exist on all my other Rokus Ultra boxes as well)
Roku TV: YK00GV699136
What software version is the box running?
Roku Ultra: 9.1.0 build 4111-46
Roku TV: 9.1.0 build 4121-69
The previous version of the PlayStation Vue channel (i.e. the PlayStation Vue app prior to the 20 August 2019 update) did not have any of the above issues. Highly recommend Roku rollback the current update until these issues can be resolved.
Thanks for reaching out to let us know what you're seeing.
We've shared the feedback with the channel developer. They are hoping to release an update soon to address some reported issues, but we don't have any additional specifics to share. Please feel free to follow up with PlayStation VUE support to share your experience, and request additional status updates: https://support.playstation.com/s/playstation-vue?language=en_US
I'll provide any further updates on this topic when they're available to share.