Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I have Roku Ultra on my TV. I just signed up for the 7-day free trial of Showtime. My husband tried to watch Ray Donovan but when he selects the show, it has a button to set up the free trial but I already set up the free trial on my laptop (got the confirming email). I told him not to click the button for fear that, if we decide to keep the channel, we might be charged twice. He is now watching a movie on Showtime with no problem but was unable to watch Ray Donovan. Does anyone have any idea what is going on?