Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Issue with Free Trial Showtime

I have Roku Ultra on my TV.  I just signed up for the 7-day free trial of Showtime.  My husband tried to watch Ray Donovan but when he selects the show, it has a button to set up the free trial but I already set up the free trial on my laptop (got the confirming email).  I told him not to click the button for fear that, if we decide to keep the channel, we might be charged twice.  He is now watching a movie on Showtime with no problem but was unable to watch Ray Donovan.  Does anyone have any idea what is going on?

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Level 7

Re: Issue with Free Trial Showtime

I thought I signed up for a 6 month free trial for showtime now saying a 7 day trial what is that.  

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