Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

Issue with Channels play

When I try to play live channels after about 5 mins of play they all crash and wont play. Peacock and tubi both crash on me after 5 mins of live play. I also keep getting a HDCP errors alot lately. Alot of times its freezes and crashes on me.


Model  is 3930- Roku Express

Serial is X00400GA2DNM

Software Verison is 10.0.0 build 4209-AE

Device ID is S009207A2DNM





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Community Streaming Expert

Re: Issue with Channels play

Three suggestions:

  • If you're not using the supplied power adapter, use it
  • Try another HDMI cable
  • Try another HDMI input on your TV

Let us know if any of those help

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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Level 8

Re: Issue with Channels play

 yes i have done that. still have the same issue.



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