Thanks for reaching out. Sorry to hear about the issue you're seeing. Could you please provide some additional details so we can take a closer look?
- What file format are the tracks you are trying to play?
- Does the same issue occur on audio tracks encoded in a different format?
- If you create a new folder and move the tracks into it, does the same issue occur?
- What source are the audio tracks stored on? (USB drive, network drive, etc.)
With more information, we can look into this further to see what may be causing the issue.
There's more than one model Roku 2, so we need to know specifically the model number of your player. But even newest version of a Roku 2 is years old, so if you bought a new one it's not "new". The last Roku 2 (model 4210) was introduced in April 2015, but the older versions go all the way back to 2011.
Most importantly is finding out what audio codec is in use, and what the container is. The container is the 3 alphanumeric characters at the end of the file (.MP3, .WMA, .MKV, etc.) Roku supports a number of containers, but not all. The audio codec is even more important, as again there are only certain ones that Roku supports. A program like MediaInfo can show the codec information easily. There's a way to do it with FFMPG from the command line if you're comfortable with that.
Have you selected Audio in the RMP main selection window when you first start it (this is in reference to the message about no video tracks)?
Does it always happen with the same files on the USB drive?
And in the same place? If so can you isolate at least one of the files so that we can examine it?
I suspect the wma files are triggering the problem. The wma file will play, but before it ends, a error dialog will come up, stating "no video tracks".
If you create a directory of just mp3 files, I suspect they will all play back fine.
If you create a directory with one of the wma files. I suspect it will have an error during playback.
I suspect the wma files are triggering the problem. The wma file will play, but before it ends, a error dialog will come up, stating "no video tracks"..