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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Shelleys22
Level 7
‎09-03-2020 02:24 PM

Issue downloading another streaming service

Roku says contact customer care when trying to download another streaming service.  Called other server said contact Roku since streaming through their device. Help

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RokuDanny-R
Roku Employee
Roku Employee
‎09-04-2020 05:57 PM

Re: Issue downloading another streaming service

@Shelleys22 

Thanks for the post.

Can you please clarify your inquiry? Are you trying to install a channel on your Roku device? What channel are you trying to install? Can you provide a screenshot of the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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