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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jaysee
Level 7
‎03-08-2021 05:15 PM

Issue accessing AMC Premiere

Hi there 

I have subscribed to AMC Premiere via my Roku box/account, but now cannot login.

I am asked to connect to my TV provider via the AMC website to complete my sign-in. This is not relevant because I cut the cord!!

Can anyone assist?

Thanks

 

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makaiguy
Level 20
‎03-08-2021 08:06 PM

Re: Issue accessing AMC Premiere

Many (most? all?) channels you subscribe to via Roku (as opposed to directly with the channel on its website) can only be viewed via The Roku Channel on a Roku device.  Your subscription is with Roku, not the channel, so typically you can't view through the channel's own app or on non-Roku devices.

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