Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Kalynne
Level 7

Is Discovery plus currenrly available?

I signed up for Discovery plus through Verizon.  Went to Discovery plus and clicked on link to download it to Roku which took me to the Roku Channel store.  Discovery plus showed there to be able to add.  When I logged in so I could add the channel, it was gone.  It doesn't come up in the channel store.  When I search there for it, it doesn't come up either.  Does anyone know if it is available?

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andyross
Level 15

Re: Is Discovery plus currenrly available?

What model Roku do you have? Like many newer Roku apps, it may not work with older models. You need the actual model number, which you can find on one of the system screens. The same name is often used for various years of models.

Here is the channel store link:

https://channelstore.roku.com/details/2b3ca5091591fa3641a431a6af1f3468/discovery-plus

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makaiguy
Level 20

Re: Is Discovery plus currenrly available?

Verizon is how I got my Discovery+ also.  It is available but it will only show for you if your Roku model is compatible with it.

Discovery Plus wrote their app to be compatible with the Roku models below.
(Check your Roku model number via Settings > System > About)
List current as of February 20, 2021 - See Source link for any updates.

Source: https://help.discoveryplus.com/hc/en-us/articles/1500000101182-Browsers-and-devices-supported-by-dis...

 
DEVICE NAME           MODEL NUMBER(S)
Roku TV               8000X 7000X C000X 5000X 6000X A000X D000X
Roku Express          3900X 3930X 3700X
Roku Express+         3931X 3910X 3710X
Roku Premiere         3920X 4620X
Roku Premiere+        3921X 4630X
Roku Streaming Stick  3600X 3500X
Roku Streaming Stick+ 3810X
Roku 3                4200X
Roku Ultra            4660X 4670X 4800X 4640X
Roku Ultra LT         4662X
Roku 1, Roku SE       2710X
Roku 4                4400X
Roku 2                2720X 4210X
Roku Streambar        9102X
Roku LT               2700X

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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