Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
If a channel is not authorized by the developer for your region, all you can do is to contact the channel developer and ask them to add your region to the permitted list. There's nothing Roku can do about that. And since it's a private channel, Roku officially does not offer any support for them.
Dan Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.