Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Installed Brit Box channel not opening

Brit Box is listed as installed but not opening. When asked for a password are you asking for the Roku password or the Brit Box Password?

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Level 21

Re: Installed Brit Box channel not opening

BritBox.  No Roku channel/app should ever ask for your Roku password.  That's only ever used at the Roku website(s).

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