Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Lmingo
Level 7

Install HBOMAX on Roku 3, when you get HBOMAX as a promotion from At&t.

I have HBO Max on my phone which is LG and Chromecast which is hooked up to the TV in one room. In another I have a Roku 3. I received HBOMAX through a promotion from At&t. I have the app on Roku installed but I can't watch anything because Roku 3 wants me to subscribe with a pin number. Can you help?

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2 Replies
boogernose
Level 18

Re: Install HBOMAX on Roku 3, when you get HBOMAX as a promotion from At&t.

I would expect you should contact ATT or HBO Max

https://help.hbomax.com/ContactUs

---A problem clearly stated is a problem half solved---.
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makaiguy
Community Streaming Expert

Re: Install HBOMAX on Roku 3, when you get HBOMAX as a promotion from At&t.

I expect ATT didn't exactly give you HBO MAX.  They gave you ATT MAX on ATT.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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