Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lmingo
Level 7
a month ago

Install HBOMAX on Roku 3, when you get HBOMAX as a promotion from At&t.

I have HBO Max on my phone which is LG and Chromecast which is hooked up to the TV in one room. In another I have a Roku 3. I received HBOMAX through a promotion from At&t. I have the app on Roku installed but I can't watch anything because Roku 3 wants me to subscribe with a pin number. Can you help?

0 Kudos
Reply
2 Replies
boogernose
Level 18
a month ago

Re: Install HBOMAX on Roku 3, when you get HBOMAX as a promotion from At&t.

I would expect you should contact ATT or HBO Max

https://help.hbomax.com/ContactUs

---A problem clearly stated is a problem half solved---.
0 Kudos
Reply
makaiguy
Level 19
a month ago

Re: Install HBOMAX on Roku 3, when you get HBOMAX as a promotion from At&t.

I expect ATT didn't exactly give you HBO MAX.  They gave you ATT MAX on ATT.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos
Reply