Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Meshaelon16
Level 7

Inaccessible episode

I can’t access the newest episode of Lovecraft Country even though it premiered tonight. It keeps saying “unlocked label” and it will not play. 

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Inaccessible episode

@Meshaelon16 

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What channel are you accessing this episode? Have you authenticated this channel if the channel requires activation?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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