Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

In-App purchases gives error code 006

I'm trying to get a 30 day free trial on Roku channel and it's giving me same problem. Error code 006. HELP!!

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2 Replies
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Roku Employee
Roku Employee

Re: In-App purchases gives error code 006

@Wisdom1970 

Thanks for the inquiry.

Please be aware that this error code usually results from a verification issue regarding your internet connection. Have you tried rebooting both your wireless router and your Roku device?

We would recommend taking a look at the troubleshooting steps provided by our Support page here: What should I do if I cannot connect to my home network or the internet?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: In-App purchases gives error code 006

My problem was resolved..I gave it about 20 minutes..then it finally worked. 

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