Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

If I replace roku with an Ultra, will I have to add all the emails and passwords for each channel

Jump to solution

I just purchased the new Roku Ultra. I currently use the prior top end model. Will I have to go through adding all of the emails and passwords for each channel again, or is that process automatic. I'm trying to understand so I know how much time I will have to dedicate to adding the new Roku to my system. Thank you,. 

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Level 17

Re: If I replace roku with an Ultra, will I have to add all the emails and passwords for each channe

Jump to solution

The new Roku should automatically load all the channel apps you now have, as they are tied to your account, not the specific unit.

The login for your channels that require it IS tied to each individual unit and must be authorized for each Roku unit. If not using the Roku app on a mobile device, I'd suggest you get that running once you get your new Roku working on your network and before you start authenticating a bunch of channels. It's much easier to do all that typing on your phone using the app than it is on the Roku onscreen keyboard.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

0 Kudos
1 Reply
Highlighted
Level 17

Re: If I replace roku with an Ultra, will I have to add all the emails and passwords for each channe

Jump to solution

The new Roku should automatically load all the channel apps you now have, as they are tied to your account, not the specific unit.

The login for your channels that require it IS tied to each individual unit and must be authorized for each Roku unit. If not using the Roku app on a mobile device, I'd suggest you get that running once you get your new Roku working on your network and before you start authenticating a bunch of channels. It's much easier to do all that typing on your phone using the app than it is on the Roku onscreen keyboard.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

0 Kudos