Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

I want my Spectrum Channel App back

Due to some issues I was having with my Roku Stick, I restored it to the factory settings and after the reset I no longer have the Spectrum Channel which I have for at the least 2 years.

I talked to spectrum and they said that if I used the provided link they sent me which was to your web site, I would be able to add the spectrum channel again.

I followed the procedure on your web site, added the spectrum channel. After a month of waiting I still have not got my spectrum channel back. Seeing the ball is in your court, I need your assistance to get my channel back.

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