Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

I'm having to re-sign in on Netflix at least 3 times week

I'm having to resign in on Netflix at least 3 times week!!!  I called Netflix and they said That Roku keeps kicking me off.  Super annoying!!!!  Any way to keep this from happening?

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Roku Employee
Roku Employee

Re: I'm having to re-sign in on Netflix at least 3 times week

@bates 

Thanks for the inquiry.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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