Tonight, I accidentally signed up for Disney+ for a year. I wanted the package. If I cancel the subscription will I get my money back? So I can then buy the package?
Thanks for the inquiry.
For account and billing or order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.
Thanks,
Danny
Roku's policy is that subscriptions are pre-paid and non-refundable, so there's little to no chance that they'd give you your money back.
@renojim wrote:Roku's policy is that subscriptions are pre-paid and non-refundable, so there's little to no chance that they'd give you your money back.
Not just Roku's but virtually all premium subscription services' as well.
But do cancel before the subscription period runs out, which should keep the current subscription from auto-renewaing.
Thanks for the inquiry.
For account and billing or order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.
Thanks,
Danny