Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Re: I get the Skyline, but neither the Home nor Netflix buttons do anything.
@WryteOn Thanks for reaching out. If you aren't seeing anything happening when you press a button on your remote, there is an issue with your remote communicating with your device. A few things to try:
- Try replacing the batteries in your remote.
- Try restarting your Roku device by disconnecting it from power for a moment, and then restarting it.
If you've tried all of those steps and your remote still isn't working, it's possible that you may need to replace your remote or device. Feel free to send me a private message if you need further assistance, and I will help connect you with our support team.