Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kamsmart
Level 7

I dont see any search functionality on roku channel store when I login from my laptop

Hi,

I am trying to search for CuriosityStream channel on roku.com website:

 

https://channelstore.roku.com/

 

When I login, I see various categories of channels like - featured, top free, recommended, etc.

 

However, I would like to search for a specific channel, so that I can add it to my roku devices in my home.  I am unable to see any search bar, or any search functionality on the website!  It is so frustrating!

 

Surely, this functionality must exist on this website, right?  Any help with being able to search a specific channel would be much appreciated!

 

Regards,

Kamran.

0 Kudos
4 REPLIES 4\
andyross
Level 16

Re: I dont see any search functionality on roku channel store when I login from my laptop

I see it as a pale box near the upper-right. If it's not there, double-check any adblock or similar web site restrictions.

RokuSearch2.jpg

0 Kudos
kamsmart
Level 7

Re: I dont see any search functionality on roku channel store when I login from my laptop

Thank you for your kind reply.

This is the screenshot from my laptop.  I don't see this pale grey box at all.

I am using Google Chrome on my Macbook Air.  I don't think, there is any ad block add-in that I have installed on Chrome.Screen Shot 2021-08-12 at 11.34.53 PM.pngAnything else that comes to your mind?

 

Regards,

Kamran.

0 Kudos
StreamerUser
Level 20

Re: I dont see any search functionality on roku channel store when I login from my laptop

@kamsmart 

Try this:   https://channelstore.roku.com/search

Otherwise, reload the page or try a different browser/device.

Are you located in the US?

0 Kudos
kamsmart
Level 7

Re: I dont see any search functionality on roku channel store when I login from my laptop

No, I am located in Saudi Arabia.

Even when I turn on the VPN (USA), it does not give me the search bar.  I am using Chrome on MacOS.

I just tried it on Safari, and bingo!  I have the search bar.  So, something with Chrome Browser .. so sad, I really love this browser!

Thanks for all your help!

Regards,

Kamran.

0 Kudos