Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

I cannot access my Starz app

I am unable to access my Starz account because the Roku account is under the email and password of a different family member.  I have been instructed to login to my Starz account at https// but this page does not exist. Is there a way to resolve this problem?

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Level 20

Re: I cannot access my Starz app

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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