Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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EJ2
Level 7

I cannot access my Starz app

I am unable to access my Starz account because the Roku account is under the email and password of a different family member.  I have been instructed to login to my Starz account at https//www.starz.com/activate but this page does not exist. Is there a way to resolve this problem?

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3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: I cannot access my Starz app

Try https://www.starz.com/us/en/login/activate
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Leightonyates1
Level 7

Re: I cannot access my Starz app

I have an active Starz acct but unable to access the network, any idea how to resolve..

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RokuKariza-D
Roku Employee
Roku Employee

Re: I cannot access my Starz app

Hi @Leightonyates1

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? Do you receive an error code or message?

With more information, we can assist you further.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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