Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JusMe11
Level 7

I can only watch Netflix or Hulu on my roku stick

So I can only watch Netflix or Hulu on my roku stick and have never had any problems before. I cannot watch anything in Disney+ it says "There was an error in the HTTP response. This could mean that malformed HTTP headers or an HTTP error code was returned." Also Vudu says it can't connect to network when I am connected. It said Error code 500: Internal server error. Any help would be appreciated.

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4 Replies
renojim
Level 21

Re: I can only watch Netflix or Hulu on my roku stick

The first thing to try is to reboot everything - modem/router and Roku.

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JusMe11
Level 7

Re: I can only watch Netflix or Hulu on my roku stick

I factory reset my roku after I tried just restarting it. I will have to see if I can get someone to restart modem/router since my wifi belongs to the apts. I stay in.

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Tan71
Level 7

Re: I can only watch Netflix or Hulu on my roku stick

I am having the same problem. I can watch all other streaming channels but Vudu which I have had for years without any problems, has started giving me “can’t play because Of network issues” in the past month or so. I’ve checked all my Roku TVs and boxes it’s the same on all four of them. I’ve tried unplugging, uninstalling and reinstalling but nothing seems to help. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: I can only watch Netflix or Hulu on my roku stick

@Tan71 

Thanks for the post.

When removing a channel, please make sure that restart your device before adding the channel back again, specifically in that order.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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