Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I am unable to add channels on my brand new Hisense Roku tv.
I am currently setting up a Hisense Roku TV. Everything is connected and says all is good but when I try and add channels it gives me the error code and says "unable to add". It does this for every channel I try. Thoughts? I have reset the connection, checked all settings, and even rebooted our router.
If after attempting the suggestion above, you are still unable to add the channel, you can try installing it from our website by clicking this link. Once done, run a software update on your Roku TV for the channel to show up on your home screen. To do this, go to Settings > System > System update > Check now.