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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Ianpaps
Level 7
‎01-30-2021 03:27 PM

Hulu not opening

I have a tcl roku tv.   I am trying to open up the Hulu app.  When I click on the app, it tries to open and returns back to the main screen.   I’ve tried uninstalling the app and reinstalling it and the same thing happens.   Anyone else having the same issue?

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makaiguy
Level 20
‎01-31-2021 09:00 AM

Re: Hulu not opening

After removing a channel, best practice is to restart your Roku to clear its memory before reinstalling the channel. Did you do this?

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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