Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Hulu not allowing to use Roku billing

When trying to reactivate my subscription for Hulu on Roku it tells me start streaming hulu using your zip code from your roku account


Then nothing happens 

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1 Reply
Roku Employee
Roku Employee

Re: Hulu not allowing to use Roku billing


Thanks for the post.

If you previously had a subscription through Roku Pay, we would recommend logging into your Roku account online at and clicking Manage your subscriptions to see if you can resubscribe to the channel through there.

Please keep us posted.


Danny R.
Roku Forum Moderator
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