Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Hulu disconnecting

My Hulu keeps disconnecting. I have run all the tests and I just can't figure it out. Any ideas?

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Level 16

Re: Hulu disconnecting

Did your system just update to version 9.3? We're seeing a fair number of reports of similar problems with a number of channels when they receive this update.

If so, several people have reported that restarting their systems returned them to normal operation.

Settings > System > System restart

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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