Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Hulu disconnecting

My Hulu keeps disconnecting. I have run all the tests and I just can't figure it out. Any ideas?

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Level 19

Re: Hulu disconnecting

Did your system just update to version 9.3? We're seeing a fair number of reports of similar problems with a number of channels when they receive this update.

If so, several people have reported that restarting their systems returned them to normal operation.

Settings > System > System restart

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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