Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Stretch72
Level 7

Re: Hulu - Pre-roll ads crashing Roku

It’s definitely a roku ultra issue for me.  All other devices including non ultra rokus work fine.  I stopped using my ultra for Hulu and started using the Xbox.

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Barman31
Level 7

Re: Hulu - Pre-roll ads crashing Roku

Have had the same issue for months now only on my ultra (4661). All other roku devices (streaming stick +, smart soundbar, ultra (4670) work fine with hulu. Have tried the uninstall app, factory reset, reinstall to no avail. No help from hulu either.

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