Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
If the issue remains unresolved, I'd recommend reaching out to Hulu directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Hulu channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.
We have two Roku ultras. All of a sudden shows won’t load on Hulu channel and if there’s an ad or similar will crash and/ or reboot machine. Was on tech support with Hulu for a long time. Really they were out of ideas. Could not get Roku to email me back so far. Can’t believe it. Tried every recommended tactic. What’s the deal? These are both pretty new devices. I do note that no firmware update for the rokus since February which seems like a long time for a device to be unpatched in this day and age...