Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Re: Hulu No Longer Supported?

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I have a Roku express model # 3930 Hulu works and then some times does not?? Why is this??

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Roku Employee
Roku Employee

Re: Hulu No Longer Supported?

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@wmcgee 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Hulu No Longer Supported?

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I wondering if you got an answer?  Our Roku streamer is from 2013.  We just got cut from HULU. Now we are looking at getting a Roku Extreme, and want to know it's a good choice!

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Level 7

Hulu no longer supported?

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I have been watching Hulu on my bedroom model of Roku for sometime now and tonight Hulu informed me that I can't watch their channel any longer on this model to get a new one... I think if Hulu wants to keep me business they need to offer me a Roku in the model best suited are I see not reason to continue allowing to to make money from my account. I pay you to watch and you don't pay me... Good Bye Hulu!!! 

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Level 17

Re: Hulu No Longer Supported?

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Never heard of Roku Extreme that must be a faux pas???

Anyway if your referring to Roku Ultra I have one and am very pleased with it.

The Ultra has a much better CPU and Hulu is one of those Channels that do better with

fancier Hardware. Certainly will perform better than a 2013 Model.

If you on Ireland I dont know if Hulu is available there though.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 7

Re: Hulu No Longer Supported?

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hulu app just updated on my Ultra and now no videos play. Tried restarting and removing/re-adding channel, no avail. The AUDIO plays, but the screen is left with the white loading bar.

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Roku Employee
Roku Employee

Re: Hulu

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@Dre77288 

Thanks for the post.

What Roku model device are you currently using?

With more information we will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 8

Re: Hulu No Longer Supported?

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I've never received a email from Hulu before with such news and I've had them for quite some time. 

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Level 8

Re: Hulu

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@RokuDanny-R I'm having the same issue as @ralphie_suzy and a few other people on a newly created thread on the Roku subreddit.  Attempting to play something from Hulu will only play audio with a black screen, sometimes with the loading bar still showing 1/3 done.

Happening on all 3 of my Roku's.  They're Premiere or Premiere+

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Level 8

Re: Hulu No Longer Supported?

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I cant get it to work on my Express that I just bought so it must be on all Roku devices