Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jawdoc
Level 7

Hulu Favorites Come and Go

Greetings.

I "cut the cord" with Xfinity and relying exclusively on Roku and Hulu + Live TV.

My issue is that "Favorites" as an option will come and go. Sometimes it's there, other times it is not.

I'm curious if anyone other than me has had this issue recently?

Thanks in advance!

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1 Reply
RokuMary-F
Roku Employee
Roku Employee

Re: Hulu Favorites Come and Go

Hi @jawdoc,

Thanks for posting in the Roku Community!

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Hulu support here: https://help.hulu.com/s/?language=en_US

Thanks,

Mary

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