Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I think a channel called Lake TV is available in my area to stream on my Ultra. I went into my account online and added the channel. But then I cant find the channel on my Roku live guide on the TV. What am I doing wrong?
It may be that Lake TV is written to take advantage of the capabilities of newer Rokus and can't be installed on models that are no longer supported.
You can find your roku model and model number (important as Roku tends to reuse old model names for newer models) via Settings > System > About. Unfortunately many of the smaller channel apps don't publish which Roku models they are compatible with.
If your Roku hasn't updated to at least Roku operating software version 9.2, there's a good chance it is not supported. (Same screen as model number)
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