Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

How to reclaim Spectrum app?

Mary, is there a fix to reclaim my Spectrum app? I had this on 6 of 6 TVs, but made the mistake today of removing this on one (trying to fix a bad connection), not knowing this would shut me out on that one. Ridiculous. This is my primary channel, and makes no sense I have this on 5 of 6 TVs now.

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Roku Employee
Roku Employee

Re: My apps keep turning off


Thanks for the inquiry.

Customer have resolved this issue by contacting Spectrum directly for further assistance. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here:


Danny R.
Roku Forum Moderator
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