Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Retiredn
Level 7

How to lock channels to avoid accidental deletion

I noticed that when the Spectrum app was deleted from one of my TVs, it got removed from all the TVs in my account. Is there a way to lock the channels so no one else can delete the app. 

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atc98092
Community Streaming Expert

Re: How to lock channels to avoid accidental deletion

You can assign a PIN to control adding or removing a channel. Log into your user account at https://my.roku.com and there you can set/change the PIN and tell Roku if you want the PIN to block purchases, channel additions, or nothing. While the web site only lists adding a channel, I understand it blocks removal as well.

 

Dan

Roku Community Streaming Expert

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StreamerUser
Community Streaming Expert

Re: How to lock channels to avoid accidental deletion


@atc98092 wrote:

You can assign a PIN to control adding or removing a channel. Log into your user account at https://my.roku.com and there you can set/change the PIN and tell Roku if you want the PIN to block purchases, channel additions, or nothing. While the web site only lists adding a channel, I understand it blocks removal as well.

 


It doesnt block removal (at least not on any firmware version/build I've seen), though it should.

This is a good feature suggestion/feedback however (maybe someone in the beta testing group should suggest it/provide the feedback).

 

StreamerUser
Roku Community Streaming Expert

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makaiguy
Level 21

Re: How to lock channels to avoid accidental deletion


@atc98092 wrote:

You can assign a PIN to control adding or removing a channel. Log into your user account at https://my.roku.com and there you can set/change the PIN and tell Roku if you want the PIN to block purchases, channel additions, or nothing. While the web site only lists adding a channel, I understand it blocks removal as well.


Just tested this on one of my systems.  I have my account set with "Always require a PIN to make purchases and add items from the Channel Store".

On my system, at least, the PIN *IS* required for adding a channel.  It is *NOT* required for removing a channel.

I know of no way to block removal of a channel.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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atc98092
Community Streaming Expert

Re: How to lock channels to avoid accidental deletion

Well, that's a bummer. I thought a Roku moderator had stated that would work, but I'm not going to throw them under the bus, in case it was just another user making the claim. 

Dan

Roku Community Streaming Expert

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