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mpjohn
Level 7
‎01-04-2021 08:52 AM

How to initiate my 90 day free trial after purchasing a Roku device.

I took advantage of Apple TV's 7 day free trial. Subsequently, I received an email from Roku saying I was  eligible for a 90 day Apple TV free trial. I enter the promo code and was advised I was ineligible. Sj=houls I contact Apple?

 

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makaiguy
Community Streaming Expert
‎01-04-2021 09:37 AM

Re: How to initiate my 90 day free trial after purchasing a Roku device.

Strictly a guess on my part...

The fine print on most free trials is that you are not eligible if you previously have had a trial or subscription to that channel.  Your previous 7 day trial may have made you ineligible for the 90 day trial.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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