Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cnorth
Level 7

How to get rid of menu on upper right side when on full screen

I have a Roku express 4k+. 3941x. When I'm viewing a channel for example QVC I can go to full screen but the message on the upper right to hit left arrow for Menu never goes away. Is there a way to not have it show? 20211010_201225.jpg

 

Screenshot_20211010-201323_Gallery.jpg

Press ⬅️ for Menu. I want to get rid of that. It never goes away.

0 Kudos
3 REPLIES 3\
DBDukes
Community Streaming Expert

Re: How to get rid of menu on upper right side when on full screen

@cnorth 

What app are you using? Sling TV? YouTube TV? Fubo? It would be extremely helpful to know which app you're using.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
0 Kudos
cnorth
Level 7

Re: How to get rid of menu on upper right side when on full screen

Hi, I'm just in the Roku app from home, under Channels I go to QVC/HSN channel then 'Watch Live', arrow over for Full screen. I'll try and add more pics.

0 Kudos
AvsGunnar
Community Streaming Expert

Re: How to get rid of menu on upper right side when on full screen

@cnorth 

Installed QVC/HSN to test for you and it does seem that the navigation White arrow to "Return to Menu" is part of the Channel/app programming.  It is persistant.  As such, no way to remove it.  It does not appear to timeout or go away over time.

Only thing you can do is maybe contact QVC/HSN and suggest it is distracting and to maybe make changes to their Roku Channel/app.  Their contact info is at the bottom of the website. (streaming app page)  https://www.qvc.com/content/featured/streaming.html

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insigna RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941