Channel Issues & Questions

[marselsalamb]

Roku tv refuses to play Netflix on my TV, giving the error code ui-800-3 (304055). Is this a JVC TV problem or Roku or Netflix problem? Netflix was working for the first 2 weeks and then refused to start - kicked back to Home Screen. How do I fix this?

[Image added for context]

Netflix channel (Source: Channelstore.roku.com)

[RokuDanny-R · Accepted solution]

@marselsalamb 

Thanks for the inquiry.

You can find more information about that error code on Netflix's Support page here: https://help.netflix.com/en/node/12232

For more information about that channel's features and functionality, you'll want to contact Netflix support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Netflix support here: https://help.netflix.com/en

Thanks,
Danny

[marselsalamb]

Reset and works fine for 20 seconds of play then kicks back to home! OOPS!! No more error codes just bye bye for Netflix after 20 seconds of play.

[marselsalamb · Accepted solution]

No more error codes after reset with Netflix. Netflix now comes up with user and will play whatever program is started but quits after 20 seconds of play and goes back to home. Tried 10 times - restarted and timed the program.

[FazerFire]

Remove the Netflix channel from your Roku and then add it back again. This fixed it for me. You will have to login again. 

to remove it, use the remote to move to the app icon. Press the * key on remote and select remove channel. 

Then go to Streaming channels and add it back. Launch the app and login.