Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
How to disable auto preview play within channels? (In bandwidth restricted areas)
Hello all. I’m looking for help on how to disable the automatic preview that plays when searching for a show or movie to watch. The clip is about 50-60 seconds and plays every time on a highlighted icon. The reason is I I’ve in a bandwidth sensitive area. Our isp (suddenlink) throttles and charges us for x amount of usage a month. Any way to minimize excess usage would be great without having to drop the app altogether.
in comparison my older Roku did not do this. Didn’t become apparent when I upgraded recently due to the notification that “legacy” units will no longer be supported.