Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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BuddhaLite
Level 7

How to change Amazon account on Roku?

My fiance has a Prime account and I piggy back on her subscription. The Roku was previously setup to use my account though to make purchases. With the addition today I'd like to change the Roku to use her Amazon account but there doesn't seem to be a way to do this. Any suggestions?
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3 Replies
destruk
Level 10

Re: How to change Amazon account on Roku?

Factory Default your roku to clear out whatever settings you have, then relink through Amazon using her login and password. I'm not sure if piggybacking this way is in line with their terms of service though. Doing the default will reset all your channel settings.
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kc8pql
Level 7

Re: How to change Amazon account on Roku?

"destruk" wrote:
Factory Default your roku to clear out whatever settings you have,

I wouldn't do that. It will unlink all your accounts and you'll have to start from the beginning. Just go to your Amazon account and unlink your box, then go to hers ( or set up a VOD account for her if she doesn't have one) and link it there.
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No, I don't work for Roku.
Netflix Player N1000X, XDS 2100X (premature death by lightning)
Roku2 XD 3050X, Roku2 XS 3100R, Roku2 4210R
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ElBoh
Level 7

Re: How to change Amazon account on Roku?

For those of us who still have first generation Roku's... I just had to change password on account. To accomplish this, I had to log into Amazon, go to video devices, de register the roku, then re-register it with the new account information. 
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