Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Yeah this worked fine for me. We signed up and checked it out for a couple of nights then decided it wasn't for us. Nothing wrong with the channel. We cancelled only because we have no grandkids or kids at home and 99% of the content we'd either watched 100X's years ago when we did have kids at home and the rest was mostly kid oriented.
Did you ever figure this out? I have the same problem and do not see any subscriptions on my one and only account. Disney tells me to contact Roku and Roku told me to contact Disney or verify account from a device which I did while on the phone with them (so, no need to cut and paste the same response Roku). Also, because I was not able to cancel with the 7 days, I got charged by Roku.