Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

How to Access my existing Netflix account

I have an existing Netflix account. Now that my new Roku Express is installed and working how can I access my Netflix account. I keep being asked to create a Netflix subscription.

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Level 18

Re: How to Access my existing Netflix account

Add Netflix channel from the channel store.

First time you run it, it should give you two choices: "Join now" or "Sign in".  Click on Sign in.

Enter the email address and password for your Netfix account.

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