Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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kaimuki
Level 7

How do you add spectrum cable channel/app to roku stick?

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Not seeing any hits when searching the roku channel store for "charter" nor "spectrum". Is there another way to add channels?

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atc98092
Community Streaming Expert

Re: How do you add spectrum cable channel/app to roku stick?

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At the moment Spectrum is not available on Roku devices. The contract between the two ended a couple of weeks ago, and until a new contract is approved you won't have access to it. 

I have no idea whom to point the finger at in this argument, as I'm not a Spectrum customer. But usually it's the provider (Spectrum) that is balking at terms that other companies are fine with. Another recent example was HBO. The Max channel was only added to Roku a couple of weeks ago, well after HBO rolled it out. Again, it was a contract dispute. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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atc98092
Community Streaming Expert

Re: How do you add spectrum cable channel/app to roku stick?

Jump to solution

At the moment Spectrum is not available on Roku devices. The contract between the two ended a couple of weeks ago, and until a new contract is approved you won't have access to it. 

I have no idea whom to point the finger at in this argument, as I'm not a Spectrum customer. But usually it's the provider (Spectrum) that is balking at terms that other companies are fine with. Another recent example was HBO. The Max channel was only added to Roku a couple of weeks ago, well after HBO rolled it out. Again, it was a contract dispute. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

b12345
Level 9

Re: How do you add spectrum cable channel/app to roku stick?

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I do not know who is at fault but at least Spectrum has the decency to talk to us about it. Roku did not give us any warning and does not seem to be saying anything.