Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jchern
Level 7

How do reverse that I am with Bell.ca - we have no connection on this TV

When I set up my Roku system I must of put that we were with Bell.ca but we are not connected to anything on this system.  How do I change that I am not on any contract on this TV so I can watch more shows?

0 Kudos
1 Reply
atc98092
Level 21

Re: How do reverse that I am with Bell.ca - we have no connection on this TV

Not really following your question. The Roku itself doesn't care how it connects to the Internet. It just needs to be connected. Some channels/apps require a TV provider to be entered to view their content, and only they can answer what providers they support. 

You need to tell us exactly which channel you're using that is asking for Bell.ca credentials. Perhaps then someone can assist you with getting the settings corrected. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
0 Kudos