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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Googee
Level 7
‎04-04-2021 04:40 PM

How do I watch Virgin tv on Roku Smart tv?

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RokuMary-F
Roku Employee
Roku Employee
‎04-05-2021 02:04 PM

Re: How do I watch Virgin tv on Roku Smart tv?

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Hi @Googee,

Thanks for the inquiry.

Currently, Virgin TV is not available on the Roku platform. 

Channels are developed by each service provider themselves. You'll want to contact Virgin TV support to see if they have any plans to develop and offer a channel for their service on the Roku platform. 

Thanks,

Mary

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RokuMary-F
Roku Employee
Roku Employee
‎04-05-2021 02:04 PM

Re: How do I watch Virgin tv on Roku Smart tv?

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Hi @Googee,

Thanks for the inquiry.

Currently, Virgin TV is not available on the Roku platform. 

Channels are developed by each service provider themselves. You'll want to contact Virgin TV support to see if they have any plans to develop and offer a channel for their service on the Roku platform. 

Thanks,

Mary

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thompsonpaul
Level 7
‎06-11-2021 08:43 PM

Re: How do I watch Virgin tv on Roku Smart tv?

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Virgin TV has a Channel App. Why can't Roku enable the use of that app, as they do with other providers?

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atc98092
Community Streaming Expert
‎06-11-2021 09:00 PM

Re: How do I watch Virgin tv on Roku Smart tv?

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@thompsonpaul wrote:

Virgin TV has a Channel App. Why can't Roku enable the use of that app, as they do with other providers?

Roku doesn't enable anything. The provider must create a channel specifically for a Roku. An app for an Android or iOS device won't work on a Roku. Completely different operating system and programming language. 

Dan

Roku Community Streaming Expert

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