Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Oceanbreezes
Level 8

How do I log out of Prime Video App?

Help!

 

when I logged into prime I used the QR code and somehow logged into a friends account on my TV. How can I log out? All the posts talk about hitting settings on a “d pad” and I have no such thing. I truly don’t want to watch videos on someone else’s account. 

I open the app, when I hit the * button for settings it does nothing. 

thanks for your help!

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2 Replies
DBDukes
Level 16

Re: How do I log out of Prime Video App?

You see that little gear icon at the top right in the Prime Video app? When you see that, it means "settings" in any app that utilizes it.

Go to Settings.

Scroll down to Sign out.

Sign out.

DBDukes
https://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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Oceanbreezes
Level 8

Re: How do I log out of Prime Video App?

Ah, figured it out! You have to select a profile first! Because I did not want to pry I did not open any profiles and thought you could log out from the main screen but you indeed have to be inside a profile to get to settings and log out. Thanks!

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